Huiyang Marine Equipment (Guangzhou) Co., Ltd. is mainly engaged in the industry of Marine engine and accessories. The company provides aluminum alloy speedboat, rubber boat, outboard engine, stern machine, jacking machine, blade boat, paddle hanging machine, etc. The company also sells various spare parts of ships and provides technical services.
1. Product Design: Our outboard engine, stern machine is independent research and development, experienced product designers will carefully create products, including product photos, detailed specifications, installation instructions.
2. Customer Demand Analysis: At the beginning of customer contact with customer service personnel, first understand the customer needs of aluminum alloy speedboat, outboard machine, stern machine and other products, demand analysis, understand the specific requirements of customers, to provide speedboat products or solutions that meet customer requirements.
3. Product Introduction: After understanding customer needs, we will provide customers with aluminum alloy speedboat, outboard machine, stern machine and other products introduction, so that customers deeply understand the advantages and characteristics of our company's speedboat, further deepen customers' trust in our company.
4. Comprehensive Price Plan: according to customer needs, to provide a price plan in line with the customer's budget, the user budget control within a reasonable range, to ensure that we reach a common business concept.
5. Delivery time tracking: In the customer selected speedboat product production stage, we will closely monitor the production progress, and timely inform the customer delivery time.
6. Product quality assurance: we will provide customers with aluminum alloy speedboat CE certificate, outboard machine, stern machine quality management body ISO 9001:2015 and certificate, to ensure customer trust and satisfaction of speedboat products.
7. After-sales service: we will provide customers with technical support and consulting services to ensure the safe and effective use of speedboat, and recommend the popularization of speedboat technical knowledge to improve customers' technical ability and service satisfaction.
8. Customer Satisfaction Survey: We will understand the feelings of customers through regular customer satisfaction survey, and constantly improve the quality of after-sales service to provide customers with a better service experience.
9. Knowledge Training: We will provide customers with aluminum speedboat, outboard machine, stern machine product use, operation, maintenance knowledge training, to help customers avoid unnecessary losses, so that customers get higher added value from the product.
The above is our company to provide customers with pre-sale, sale and after-sales service programs and safeguard measures, we firmly believe that these programs and measures can continue to improve customer satisfaction, further enhance our company's market competitiveness.
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The company will continue to improve innovation, break through the self, work hard, use the service, product is the foundation, service is the soul. The best products, the best service, the best reputation, so that the majority of users to buy satisfaction, with the rest assured.
